cccaCtiOsCallsInProgress

CISCO-CONTACT-CENTER-APPS-MIB · .1.3.6.1.4.1.9.9.473.1.3.8.1.9

Object

The calls in progress object indicates the total number of
active calls being tracked by CTI OS. This value shows how
many calls are currently being handled by CTI OS. This value
should go up and down based on the call arrival rate and the
agent call completion rate.

Context

MIB
CISCO-CONTACT-CENTER-APPS-MIB
OID
.1.3.6.1.4.1.9.9.473.1.3.8.1.9
Type
column
Access
readonly
Status
current
Parent
cccaCtiOsEntry
Groups
1

Walk the column to discover its indexed instances, or supply every index to read one instance.

Walk the column
/usr/bin/snmpbulkwalk -v2c -c '<community>' -Pud -Ir -OQUs -m 'CISCO-CONTACT-CENTER-APPS-MIB' -M '/opt/observium/mibs/cisco:/opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp' 'udp:<hostname>:161' 'CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress'
More examples
Read one indexed instance
/usr/bin/snmpget -v2c -c '<community>' -Pud -Ir -OQUv -m 'CISCO-CONTACT-CENTER-APPS-MIB' -M '/opt/observium/mibs/cisco:/opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp' 'udp:<hostname>:161' 'CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress.<cccaInstanceNumber>.<cccaComponentIndex>'
Translate to a numeric OID
/usr/bin/snmptranslate -Pud -Ir -On -m 'CISCO-CONTACT-CENTER-APPS-MIB' -M '/opt/observium/mibs/cisco:/opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp' 'CISCO-CONTACT-CENTER-APPS-MIB::cccaCtiOsCallsInProgress'

Syntax

Source
SNMPv2-SMIGauge32
Base type
Unsigned32

Values & Constraints

Type Constraints
range: 0..4294967295

Conformance