cccaDialerTalkingAgents

CISCO-CONTACT-CENTER-APPS-MIB · .1.3.6.1.4.1.9.9.473.1.3.10.1.9

Object

column agents SNMPv2-SMIGauge32
For an agent campaign, the dialer places calls to customers
and transfers those customer calls to agents.  The talking
agents object indicates how many agents are currently talking
in the monitored campaign skill group.

Context

MIB
CISCO-CONTACT-CENTER-APPS-MIB
OID
.1.3.6.1.4.1.9.9.473.1.3.10.1.9
Type
column
Access
readonly
Status
current
Units
agents
Parent
cccaDialerEntry

Syntax

agents SNMPv2-SMIGauge32

Values & Constraints

No enumerated values or constraints recorded.