cccaCtiOsCallsInProgress

The calls in progress object indicates the total number of
active calls being tracked by CTI OS. This value shows how
many calls are currently being handled by CTI OS. This value
should go up and down based on the call arrival rate and the
agent call completion rate.

MIB

CISCO-CONTACT-CENTER-APPS-MIB

OID

.1.3.6.1.4.1.9.9.473.1.3.8.1.9

Type

column

Access

readonly

Status

current

Parent

cccaCtiOsEntry