cccaCtiOsEntry

CISCO-CONTACT-CENTER-APPS-MIB · .1.3.6.1.4.1.9.9.473.1.3.8.1

MIB view Table view

Object

row

Each CTI OS entry represents an enterprise contact center
application CTI object server functional component configured
on the server.  The CTI object server, as compared to the CTI
gateway, is a more intelligent and more scalable server for
desktop CTI clients and offers a higher-level interface to
those client applications.  The objects in each CTI OS entry
provide configuration and component status information.

Context

MIB: CISCO-CONTACT-CENTER-APPS-MIB
OID: .1.3.6.1.4.1.9.9.473.1.3.8.1
Type: row
Status: current
Parent: cccaCtiOsTable
Table: cccaCtiOsTable
Children: 10

Syntax

No syntax metadata recorded.

Values & Constraints

No enumerated values or constraints recorded.

Related Objects

Child Objects

Object	Type	Syntax	OID
cccaCtiOsServerName The CTI OS server name object specifies the user-defined textual name assigned to this enterprise contact center application CTI OS component to uniquely identify it.	column	SNMP-FRAMEWORK-MIBSnmpAdminString	`.1.3.6.1.4.1.9.9.473.1.3.8.1.1`
cccaCtiOsCallsFailed The calls failed object holds the total number of calls that failed via a failure event being reported to CTI OS. If this count begins to rise, the log file should be captured to …	column	SNMPv2-SMIUnsigned32	`.1.3.6.1.4.1.9.9.473.1.3.8.1.10`
cccaCtiOsPeripheralName The CTI OS peripheral name is the unique identifier for the peripheral that the enterprise contact center application CTI OS component is associated. This association links the C…	column	SNMP-FRAMEWORK-MIBSnmpAdminString	`.1.3.6.1.4.1.9.9.473.1.3.8.1.2`
cccaCtiOsPeripheralType The CTI OS peripheral type object indicates the peripheral type that the enterprise contact center application CTI OS is associated. This also then identifies the peripheral PBX …	column	CcaPeripheralType	`.1.3.6.1.4.1.9.9.473.1.3.8.1.3`
cccaCtiOsCgSideAName The CTI OS CG side A name object holds the host name of the side A CTI gateway (CG) that this enterprise contact center application CTI object server (CTI OS) functional component…	column	INET-ADDRESS-MIBInetAddressDNS	`.1.3.6.1.4.1.9.9.473.1.3.8.1.4`
cccaCtiOsCgSideBName The CTI OS CG side B name object holds the host name of the side B CTI gateway (CG) that this enterprise contact center application CTI object server (CTI OS) functional component…	column	INET-ADDRESS-MIBInetAddressDNS	`.1.3.6.1.4.1.9.9.473.1.3.8.1.5`
cccaCtiOsPeerName The CTI OS peer name object is the host name of the peer server of an enterprise contact center application CTI object server functional component. If this component does not hav…	column	INET-ADDRESS-MIBInetAddressDNS	`.1.3.6.1.4.1.9.9.473.1.3.8.1.6`
cccaCtiOsActiveClients The active clients object holds the number of CTI OS active client mode desktop connections. This value indicates the total number of desktops connected to the CTI OS server. The …	column	SNMPv2-SMIGauge32	`.1.3.6.1.4.1.9.9.473.1.3.8.1.7`
cccaCtiOsActiveMonitors The active monitors object holds the number of CTI OS active monitor mode desktop connections. CTI OS only supports two monitor mode connections per each CTI OS server. This value…	column	SNMPv2-SMIGauge32	`.1.3.6.1.4.1.9.9.473.1.3.8.1.8`
cccaCtiOsCallsInProgress The calls in progress object indicates the total number of active calls being tracked by CTI OS. This value shows how many calls are currently being handled by CTI OS. This value …	column	SNMPv2-SMIGauge32	`.1.3.6.1.4.1.9.9.473.1.3.8.1.9`

Indexes

Object	Type	Syntax	OID
cccaInstanceNumber The instance number is a numeric value that uniquely identifies an enterprise contact center application instance. The instance number is a user-defined value configured when the …	column	SNMPv2-SMIUnsigned32	`.1.3.6.1.4.1.9.9.473.1.2.1.1.1`
cccaComponentIndex The component index is a value that uniquely identifies an entry in the component table. This value is arbitrarily assigned by the SNMP agent.	column	CcaIndex	`.1.3.6.1.4.1.9.9.473.1.2.2.1.1`