cmmcaWaTable

CISCO-MMODAL-CONTACT-APPS-MIB · .1.3.6.1.4.1.9.9.664.1.6.5

Object

table

This table lists the Work Assigner(WA) Service instances
configured on this Device. The Work Assigner is responsible for 
matching Contacts that need Resources with Resources that 
need Contacts.
                  The scope of a single work assigner defines a
Routing Domain.  A Routing Domain is a set of Contacts and a set
of Resources that can be assigned to each other.  This means
that the size of a routing domain is constrained by how scalable
a Work Assigner can be.  Because of this, the Work Assigner
tries to be as streamlined as possible and delegate all logic
that deals with the scope of an individual resource or
individual contact to the RM or the CM.
   Work Assigner is not the only interface that is used to
communicate between the RM and the CM, it merely provides the
initial assignment between the two , much in the same manner as
a SIP connects two endpoints, and then gets out of the call.
  The Work Assigner also includes the logic to execute advanced
routing features (such as resume routing, spatial routing,
etc).
     This table has a sparse dependent relationship with
cmmcaServiceTable and hence is indexed by cmmcaServiceIndex.

Context

MIB: CISCO-MMODAL-CONTACT-APPS-MIB
OID: .1.3.6.1.4.1.9.9.664.1.6.5
Type: table
Status: current
Parent: cmmcaServiceInfo
Siblings: 8
Children: 1

Syntax

No syntax metadata recorded.

Values & Constraints

No enumerated values or constraints recorded.

Related Objects

Sibling Objects

Object	Type	Syntax	OID
cmmcaRmTable This table describes the Resource Manager (RM) Service instances configured on this Device. The Resource Manager (RM) is responsible for maintaining the state of assignable resour…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.1`
cmmcaCmTable This table describes CM instances configured on this Device. The Contact Manager (CM) service is responsible for the handling of call requests and maintaining contact state. Insta…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.2`
cmmcaRdaTable This table lists all Resource Desktop Adapter services configured on this Device. The Resource Desktop Adapter (RDA) is used by the RM to communicate to the user interface of the…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.3`
cmmcaBreTable This table describes the Business Rules Engine (BRE) services configured on this Device. The Business Rules Engine in MMCA allows customers to define how the system will behave an…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.4`
cmmcaMpaTable This table describes MPA services configured on this Device. The Media Platform Adapter is a media platform for SIP calls: - SIP Back to Back User Agent (B2BUA), prov…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.6`
cmmcaRaTable This table describes Reporting Adapter (RA) services configured on this Device. Reporting adapters listen to event stream that are produced by runtime components. They then take …	table	-	`.1.3.6.1.4.1.9.9.664.1.6.7`
cmmcaRsTable This table describes Reporting Subsystem(RS) services configured on this Device. Reporting Subsystem (RS) receives reporting messages from Reporting Adapter(s) (RA(s)) and writes…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.8`
cmmcaIcmgwTable This table describes ICM Gateway(ICMGW) services configured on this Device. The ICM Gateway talks to the ERS PG of ICM over the GED-188 (ACMI) protocol. It sends agent state infor…	table	-	`.1.3.6.1.4.1.9.9.664.1.6.9`

Child Objects