cpqHePowerFailureRepairSteps

Recommended troubleshooting steps for a particular device error.
The value will be one of the following:
              
noError(1)
  No errors were detected at this time.
              
systemBoardRpMsg1(2)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Restore the server to its base 
	   configuration. Attempt to boot the server. (3)If error persists, capture the AHS 
	   logs and contact your support representative for assistance.
              
processorRpMsg1(3)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Processor 
	   that has an issue. Attempt to boot the server. (3) Swap the faulty Processor with a 
	   known good Processor. Attempt to boot the server. (4) If error persists, capture the AHS 
	   logs and contact your support representative for assistance.
              
              
memoryRpMsg1(4)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall all DIMM's in 
	   the memory channel group connected to the CPU that logged the error. Attempt to boot the 
	   server. (3) Swap the first DIMM in the memory channel group with a known good DIMM.
	   Attempt to boot the server.  If the server doesn't boot, repeat step 3 by swapping each
	   DIMM in the memory channel group, one DIMM at a time until the bad DIMM is found.  
	   (4) If error persists, capture the AHS logs and contact your support representative for 
	   assistance.
              
              
memoryBoardRpMsg1(5)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove the cartridge of the Memory
	   Board that logged the error.  Open the cartridge and reseat the DIMM's. Attempt to boot 
	   the server. (3) If error persists, capture the AHS logs and contact your support representative 
	   for assistance.
              
              
riserCardAssemblyRpMsg1(6)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Riser Board 
	   that has an issue. Attempt to boot the server. (3) Remove the Riser Board then attempt 
	   to boot the server. (4) If error persists, capture the AHS logs and contact your support 
	   representative for assistance.
              
              
flexibleLomRpMsg1(7)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Flexible 
	   LOM that has an issue. Attempt to boot the server. (3) Remove the Flexible LOM then  
	   attempt to boot the server. (4) If error persists, capture the AHS logs and contact your 
	   support representative for assistance.
              
              
flexibleSmartArrayRpMsg1(8)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Flexible 
	   Smart Array Controller that has an issue. Attempt to boot the server. (3) Remove the 
	   Flexible Smart Array Controller then attempt to boot the server. (4) If error persists, capture 
	   the AHS logs and contact your support representative for assistance.
              
              
optIOPCIeSlotsRpMsg1(9)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Option Card
	   that has an issue. Attempt to boot the server. (3) Remove all Option Cards from the system.
	   Attempt to boot the server. (4) If error persists, capture the AHS logs and contact your support 
	   representative for assistance.
              
              
powerBackplaneRpMsg1(10)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove GPU power connects one at a time
	   in order to isolate the bad GPU card, each time attempt to boot the server. (3) If error persists,
	   capture the AHS logs and contact your support representative for assistance.
              
              
sasBackplaneRpMsg1(11)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall Storage 
	   Blackplane that logged the error (including cables). Attempt to boot the server. 
	   (3) If error persists, capture the AHS logs and contact your support representative for assistance.
              
              
powerSupplyRpMsg1(12)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Swap the first Power Supply with a 
	   known good Power supply. Attempt to boot the server. (3) If error persists, capture the AHS 
	   logs and contact your support representative for assistance.
              
              
mezzCardRpMsg1(13)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Remove and then reinstall the Mezzanine 
	   Card that has an issue. Attempt to boot the server. (3) Remove the Mezzanine Card then 
	   attempt to boot the server. (4) If error persists, capture the AHS logs and contact your 
	   support representative for assistance.
              	   
enclosureRpMsg1(14)
	   Try the following steps until the error no longer occurs:
	   (1) Remove AC power, then restore AC power. (2) Restore the enclosure to its base 
	   configuration. Attempt to boot the server. (2) If error persists, capture the AHS logs 
	   and contact your support representative for assistance.

MIB

CPQHLTH-MIB

OID

.1.3.6.1.4.1.232.6.2.20.2.1.7

Type

column

Access

readonly

Status

mandatory

Parent

cpqHePowerFailureTableEntry

Table

cpqHePowerFailureTable

Siblings

7