ccvpIcmRtActiveCalls
CISCO-CVP-MIB ·
.1.3.6.1.4.1.9.9.590.1.6.4.1.1
Object
The real-time active calls object is a real-time snapshot metric indicating the current number of calls being processed by the Intelligent Contact Management (ICM) application. This object value represents a count of calls currently being serviced by the ICM for follow-on routing to a contact center agent.
Context
- MIB
- CISCO-CVP-MIB
- OID
.1.3.6.1.4.1.9.9.590.1.6.4.1.1- Type
- column
- Access
- readonly
- Status
- current
- Units
- calls
- Parent
- ccvpIcmEntry
Syntax
calls SNMPv2-SMIGauge32
Values & Constraints
No enumerated values or constraints recorded.