ccvpIcmIntVruCallLegs
CISCO-CVP-MIB ·
.1.3.6.1.4.1.9.9.590.1.6.4.1.9
Object
The interval VRU call legs object is an interval specific snapshot metric indicating the number of calls receiving Voice Response Unit (VRU) treatment from the Intelligent Contact Management (ICM) application during this interval period. The VRU treatment includes playing pre-recorded messages, asking for Caller Entered Digits (CED) or speech recognition techniques to understand the caller's spoken request.
Context
- MIB
- CISCO-CVP-MIB
- OID
.1.3.6.1.4.1.9.9.590.1.6.4.1.9- Type
- column
- Access
- readonly
- Status
- current
- Units
- call legs
- Parent
- ccvpIcmEntry
Syntax
call legs SNMPv2-SMIGauge32
Values & Constraints
No enumerated values or constraints recorded.