ccvpIcmIntNewCalls
CISCO-CVP-MIB ·
.1.3.6.1.4.1.9.9.590.1.6.4.1.6
Object
The interval new calls object is an interval specific snapshot metric indicating the number of new calls received by the Intelligent Contact Management (ICM) application for follow-on Voice Response Unit (VRU) treatment and routing to a contact center agent.
Context
- MIB
- CISCO-CVP-MIB
- OID
.1.3.6.1.4.1.9.9.590.1.6.4.1.6- Type
- column
- Access
- readonly
- Status
- current
- Units
- calls
- Parent
- ccvpIcmEntry
Syntax
calls SNMPv2-SMIGauge32
Values & Constraints
No enumerated values or constraints recorded.