cccaRouterCallsInQueue
CISCO-CONTACT-CENTER-APPS-MIB ·
.1.3.6.1.4.1.9.9.473.1.3.1.1.8
Object
The router calls in queue object indicates the total number of calls queued in all network Voice Response Units (VRUs), from the router's perspective, including those calls that are in the process of transferring to the VRU for queuing.
Context
- MIB
- CISCO-CONTACT-CENTER-APPS-MIB
- OID
.1.3.6.1.4.1.9.9.473.1.3.1.1.8- Type
- column
- Access
- readonly
- Status
- current
- Units
- calls
- Parent
- cccaRouterEntry
- Table
- cccaRouterTable
- Siblings
- 13
Syntax
calls SNMPv2-SMIGauge32
- Source
- SNMPv2-SMIGauge32
- Base type
Unsigned32
Values & Constraints
Type Constraints
range: 0..4294967295
Related Objects
Sibling Objects
| Object | Type | Syntax | OID |
|---|---|---|---|
| cccaRouterSide The router side indicates which of the duplex pair this
entry represents of an enterprise contact center application
fault tolerant router functional component. The router side
v… | column | CcaComponentSide | .1.3.6.1.4.1.9.9.473.1.3.1.1.1 |
| cccaRouterDBWorkerEnabled The router database worker enabled object indicates whether
a database worker process has been configured and is a part
of this contact center application deployment. A database
… | column | SNMPv2-TCTruthValue | .1.3.6.1.4.1.9.9.473.1.3.1.1.10 |
| cccaRouterPublicHighAddr The router public high address object holds the address of
the local high-priority interface of this router functional
component to the public network. The 'public' network
inter… | column | INET-ADDRESS-MIBInetAddressDNS | .1.3.6.1.4.1.9.9.473.1.3.1.1.11 |
| cccaRouterPublicNonHighAddr The router public non-high address object holds the address
of the local interface of this router functional component
to the public network that is used for best effort priority
… | column | INET-ADDRESS-MIBInetAddressDNS | .1.3.6.1.4.1.9.9.473.1.3.1.1.12 |
| cccaRouterPrivateHighAddr The router private high address object holds the address of
the local high-priority interface of this router functional
component to the private network. The 'private' network
in… | column | INET-ADDRESS-MIBInetAddressDNS | .1.3.6.1.4.1.9.9.473.1.3.1.1.13 |
| cccaRouterPrivateNonHighAddr The router private non-high address object holds the address
of the local interface of this router functional component
to the private network that is used for best effort priorit… | column | INET-ADDRESS-MIBInetAddressDNS | .1.3.6.1.4.1.9.9.473.1.3.1.1.14 |
| cccaRouterCallsPerSec The router calls per sec object indicates the current inbound
call rate; that is, the calculated number of inbound calls per
second. | column | calls SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.1.1.2 |
| cccaRouterAgentsLoggedOn The router agents logged on object represents the number of
contact center agents currently managed by the enterprise
contact center application. This does not necessarily
repres… | column | agents SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.1.1.3 |
| cccaRouterCallsInProgress The router calls in progress object indicates the current
number of active (voice) calls being managed by the enterprise
contact center application. The calls will be in various
… | column | calls SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.1.1.4 |
| cccaRouterDuplexPairName The router duplex pair name object is the host name of the
duplex pair (i.e. the other side) server of an enterprise
contact center application fault tolerant router component.
If… | column | INET-ADDRESS-MIBInetAddressDNS | .1.3.6.1.4.1.9.9.473.1.3.1.1.5 |
| cccaRouterNicCount The router NIC count object is the number of network interface
controllers configured and enabled for this enterprise contact
center application router functional component. Ther… | column | entries Unsigned32 | .1.3.6.1.4.1.9.9.473.1.3.1.1.6 |
| cccaRouterPGsEnabledCount The router PGs enabled count object holds the number of
Peripheral Gateways (PGs) that have been enabled for this
router; during normal operation, this is the number of PGs
that w… | column | peripherals Unsigned32 | .1.3.6.1.4.1.9.9.473.1.3.1.1.7 |
| cccaRouterAppGwEnabled The router application gateway enabled object indicates
whether an application gateway is configured and a part of
this contact center application deployment. An application
gate… | column | SNMPv2-TCTruthValue | .1.3.6.1.4.1.9.9.473.1.3.1.1.9 |