cccaCampaignMgrEntry
CISCO-CONTACT-CENTER-APPS-MIB ·
.1.3.6.1.4.1.9.9.473.1.3.9.1
Object
row
Each campaign manager entry represents an enterprise contact
center application Outbound Option Campaign Manager server
functional component configured on this server. The campaign
manager component, which resides on the ICM/CC logger (side
A), is responsible for:
- Managing when a campaign runs.
- Maintaining system and dialer configurations.
- Making decisions about which contact records to retrieve
from a campaign based upon configurable query rules and
then delivering those contact records to dialers.
- Distributing configuration data to the import process and
all available dialers in the system.
- Collecting real-time and historical data and sending it
to the Router for subsequent storage and distribution.
- Managing the Do Not Call list, ensuring no numbers on it
are sent to the Dialers.
The objects in each campaign manager entry provide
configuration, performance and component status information.
Context
- MIB
- CISCO-CONTACT-CENTER-APPS-MIB
- OID
.1.3.6.1.4.1.9.9.473.1.3.9.1- Type
- row
- Status
- current
- Parent
- cccaCampaignMgrTable
- Table
- cccaCampaignMgrTable
- Children
- 4
Syntax
No syntax metadata recorded.
Values & Constraints
No enumerated values or constraints recorded.
Related Objects
Child Objects
| Object | Type | Syntax | OID |
|---|---|---|---|
| cccaCampaignMgrDbUtilization The campaign manager and import processes share a private
database on the side A logger. The campaign manager database
utilization object shows what percentage of allocated space… | column | percent SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.9.1.1 |
| cccaCampaignMgrQueueDepth The campaign manager is a multithreaded process. There is
one main dispatch thread that is involved in most processing.
The queue depth object indicates how many messages are que… | column | entries SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.9.1.2 |
| cccaCampaignMgrAvgQueueTime The campaign manager is a multithreaded process; however,
there is one main dispatch thread that is involved in most
message processing. The average queue time object shows the
a… | column | milliseconds SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.9.1.3 |
| cccaCampaignMgrActiveDialers The campaign manager process feeds several dialer components
which manage the dialing of customers for outbound campaigns.
The active dialers counter indicates how many dialers ar… | column | dialers SNMPv2-SMIGauge32 | .1.3.6.1.4.1.9.9.473.1.3.9.1.4 |
Indexes
| Object | Type | Syntax | OID |
|---|---|---|---|
| cccaInstanceNumber The instance number is a numeric value that uniquely
identifies an enterprise contact center application instance.
The instance number is a user-defined value configured when
the … | column | SNMPv2-SMIUnsigned32 | .1.3.6.1.4.1.9.9.473.1.2.1.1.1 |
| cccaComponentIndex The component index is a value that uniquely identifies an
entry in the component table. This value is arbitrarily
assigned by the SNMP agent. | column | CcaIndex | .1.3.6.1.4.1.9.9.473.1.2.2.1.1 |